Step 1: New referral

Once you have made an equity release referral, your Account Manager will input your client’s details onto your dashboard. An Equity Release Supermarket adviser is appointed, and contact is made immediately with your client. Details of initial contact is advised accordingly.

Step 2: Appointment

The adviser will make an appointment by contacting your client and customising their approach to your client’s preferred method of communication – either telephone or face-to-face. Once an appointment is booked this status will be noted on the system & emailed to you.

Step 3: Application

As part of the sales process, the appointed adviser will complete a fact find and make their recommendation. Following acceptance, the adviser will complete an application form & relevant paperwork including ID. The application process starts & notification made to you.

Step 4: Valuation

Upon receipt of the application documents our administrators will first check and then send to the equity release company. Valuation will then be instructed & once completed we check the report to ensure its acceptance. Both yourself & the client are informed.

Step 5: Offered

Once the lender is satisfied with taking security on the property, they will issue the equity release offer documents. These will outline the terms and conditions, with copies sent to the client and originals to the client’s solicitors. Upon receipt we notify all parties concerned.

Step 6: Completion

The whole equity release application process can take around 6-8 weeks to complete. As soon as your clients have signed the legal paperwork, the solicitor will request funds from the lender & transfer to the client’s account. We email you & the client to advise completion.

Step 7: Paid

Equity Release Partners will pay your percentage of the commission upon receipt of cleared funds from the lender. We guarantee to pay this amount within 5 working days to your nominated bank account by faster payments. Email notification is sent to inform you.